At EverydayCleanersShop, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help. Please review our return and refund policy below:
Eligibility for Return: Items can be returned within 30 days from the date of delivery. To be eligible for a return, the product must be unused, in the same condition as you received it, and in its original packaging.
Non-returnable Items: Certain items cannot be returned, including but not limited to:
Return Process: To initiate a return, please contact our customer support team via email or through the online contact form. Once your return is approved, we will provide you with instructions on how to return the item.
Refund Process: Once your return is received and inspected, we will send you an email notification confirming the approval or rejection of your refund. If your return is approved, your refund will be processed to your original method of payment.
Refund Timeframe: Refunds are typically processed within 7-10 business days after we receive the returned item. Please note that it may take a few additional days for the refund to appear on your bank or credit card statement.
Return Shipping: Customers are responsible for the return shipping costs unless the item is defective, damaged, or incorrect. In such cases, we will cover the return shipping costs.
Original Shipping Fees: Original shipping fees are non-refundable unless the return is due to a mistake on our part.
We currently do not offer direct exchanges. If you would like a different item, please return the original item and place a new order.
If you receive a damaged or defective item, please contact us within 7 days of receiving the product, and we will offer a full refund or replacement.
Thank you for shopping with EverydayCleanersShop! We value your business and are committed to providing you with the best customer experience possible.
This Return & Refund Policy clearly outlines the steps for returns and refunds, eligibility, non-returnable items, and shipping costs. It’s designed to give your customers a smooth and transparent process. You can customize it with any further details specific to your store!