Shipping Policy

Shipping Policy - EverydayCleanersShop

At EverydayCleanersShop, we aim to provide efficient and reliable shipping services for all our customers. Below is an outline of our shipping policy to ensure a smooth and satisfactory experience when shopping with us.

1. Order Processing Time:

• Orders are processed and shipped within 1-2 business days from the time the order is confirmed.
• Orders are only processed and shipped on business days (Monday through Friday), excluding weekends and public holidays.
• Once your order has been processed, you will receive an email confirmation with tracking details.

2. Shipping Rates and Methods:

We offer various shipping options to accommodate your needs:

• Standard Shipping: Delivered within 5-7 business days after shipment.
• Expedited Shipping: Delivered within 2-3 business days after shipment.

Shipping rates are calculated at checkout based on your location and the shipping method selected.

3. Shipping Destinations:

If you are outside of our shipping regions, please contact our customer service team to inquire about availability.

4. Order Tracking:

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your shipment via the shipping carrier's website. Please note that tracking information may take up to 24-48 hours to update after the order has been shipped.

5. Delivery Time:

The estimated delivery time for your order depends on the shipping method you select:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days

Please note that delivery times are estimates and may vary depending on the destination, the shipping carrier, or external factors such as weather conditions and holidays.

6. Shipping Delays:

While we strive to ensure timely delivery, shipping times may occasionally be delayed due to factors outside of our control, including but not limited to:

• Inclement weather
• Shipping carrier delays
• High demand periods (such as holidays or sales events)

If you experience a delay, please track your order using the provided tracking number or contact us for assistance.

7. Missing or Damaged Items:

If your order arrives damaged or with missing items, please contact our customer service team within 7 days of receiving the shipment. We will assist you in resolving the issue promptly by either issuing a refund or sending a replacement.

8. Shipping Restrictions:

We are unable to ship to P.O. Boxes or military addresses (APO/FPO/DPO) at this time. Please ensure that you provide a valid street address for delivery.

9. International Shipping:

For international orders, customers may be responsible for customs duties, taxes, and fees upon arrival in the destination country. These charges are not included in the order total and are the responsibility of the customer.

10. Changes to Shipping Address:

If you need to update the shipping address for an order that has already been placed, please contact us immediately. We will do our best to accommodate changes, but we cannot guarantee that changes can be made once the order has been processed.

11. Lost or Undelivered Packages:

If your package is lost or marked as "undelivered" by the carrier, please contact us. We will work with the carrier to investigate the issue and find a solution. In some cases, we may offer a replacement or refund depending on the situation.

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This shipping policy provides clear guidelines on how we handle orders, shipping methods, delivery times, and potential issues like delays or damaged items. If you have any further questions or concerns about shipping, feel free to contact us for assistance.